Client Testimonials & Feedback

I am writing this letter as a reference for Anita Neff who helped my mother and me for 16 months. Anita was my mom’s personal caregiver and did a myriad of duties, which changed during the course of my mom’s disease. Her kindness, intuitive nature, love, patience, passion, and knowledge of elder care, especially Alzheimer’s and dementia, made her an asset to the team caring for my mom. She also navigated challenging family situations with siblings with poise and grace.

At the beginning of Anita’s service with my mom, she took my mom to art galleries, notable landmarks, and events in San Diego,  hair appointments, grocery shopping, shopping for birthday gifts, and to routine doctor’s appointments. She also helped keep her house and calendar organized. She communicated with me each day with a summary of the day’s events, which helped me as I met with doctors to provide updates on my mom’s condition.

As my mom’s disease progressed, Anita organized the help of additional caregivers, creating a seamless communication system. With Anita’s knowledge of Alzheimer’s and dementia, I began to request she attend video and phone visits with me and my mom because she knew the perfect questions to ask. Her extensive years of knowledge helped us navigate what was then “unknown territory.”

Eventually, when my mom required 24/7 care, Anita recommended several facilities and helped us with the transition. Because Anita was such an asset to me in helping care and advocate for my mom and because my mom loved her, Anita continued to work with my mom at the facility, taking her on outings, to hair appointments, and other errands.

As the disease progressed, Anita was there to explain what was happening with my mom’s body as she entered the sacred stage of death. She checked in on my mom simply because she loved her, sending me updates each day on how she was doing when I couldn’t get there. Anita truly helped me through the death process without fear, but with love and understanding. She was there the last days of my mom’s life to send love and came shortly after my mom passed to help dress her, style her hair, and reminisce with me and my family about wonderful times with my mom.

Anita has been a blessing in numerous ways, including by teaching me about dementia, about how to make connections with a person so very deep in the disease, and about death. She made such an impact on me and my mom’s last years of life. Even at the end, when my mom was so weak she could barely move or speak, when she saw Anita, she would work to raise her arms to get a hug and kiss from “her Anita,” as we called her.

I’d highly recommend Anita for personal caregiving service, as an assistant, or for end-of-life guidance and care.

I am the primary caregiver for my 96 year old mother, Mercedes. My mother is currently in Assisted Living at Oakmont of Pacific Beach. I hired Anita to visit my mother once a week so that I could enjoy a day off with my husband on a weekly basis ( a date day!) and also to cover for any emergencies that might arise while I am out of town on vacation. Working with Anita has been a blessing! Anita brings so much joy to my mother’s life. But more importantly, Anita's professional experience is invaluable. She has a wonderful gift of compassion, empathy, understanding, experience, and wisdom. Anita and my mother have become good friends and it is joyful to see them giggle in laughter during her visits! It is also good to have another set of eyes on my mother’s daily life. I have sought Anita’s advice in dealing with issues related to progressive dementia and end of life questions. As a pharmacist, I understand the medical aspects of cognitive dementia in the aged but as a daughter, I find Anita’s experience and professionalism invaluable in relieving the emotional burden of caring for my beloved mother who is declining before my eyes. I am so fortunate to have found Anita and even more so to work with her to give my mother the best I can offer in the last years of her life. I highly recommend employing Anita. You and your loved one will be blessed!

I can’t thank Anita enough for helping my father be relaxed and comfortable during his VSED journey of passing. She helped our family understand this intimate process and we trusted her love and compassion.

Anita was my first caregiver after my accident. She was very mindful of my needs and privacy. Anita made me feel comfortable while I relearned my body. She was always on time and had a willing spirit.

Our aunt had been a long-time resident of San Diego, with no family living in the local area.  As our aunt’s memory and physical health started to decline, she moved into an assisted living facility in San Diego.  Upon a visit to our aunt, we soon realized that her functioning was declining and she needed additional care to meet her growing needs.  We met Anita Neff while visiting our aunt at her assisted living community. Anita’s kindness and sincere interest in the people she cared for were instantly recognizable and so we asked for her contact information.  After our first conversation, Anita immediately jumped into action to manage additional care for our aunt. She assessed our aunt’s needs and began coordinating a plan to address issues such as doctor’s visits, medication schedules, errands, activities, and companionship. Anita’s ability to communicate and educate everyone involved, from the family to her doctors, brought so much peace to our family that lived so far away. She helped us through the transition almost as much as she helped our aunt. We can’t say enough about her professionalism and how much she advocates for her clients. Anita is a champion for those under her care and does not hesitate to speak out on their behalf. Her experience has guided us in making more informed decisions in regards to our aunt’s continued needs. We are forever grateful for the time she has spent with our aunt and our family.

Anita Neff has been my personal assistant for over six years.  She has been extremely important to me. Anita has brought me several other people to assist me and improve my life style. She is highly organizes, quite efficient, always on time and never complains about her work.  She is very sensitive in helping me. She works a minimum of 20 hours a week, Monday thru Friday, providing me my evening meals. She also drives me to my appointments using my vehicles. Anita does all my grocery shopping.  She has great forward vision and plans very properly. Anita is extremely HONEST. I have absolutely no reservations about her honesty.  When she is introduced to confidential information, it's kept CONFIDENTIAL. Anita is responsible for any planning of all my travels.

Anita has been caring for my Mom for almost 3 years now. She is professional, knowledgeable , compassionate and very helpful in so many ways. Not only is she a caregiver extraordinaire but she also has helped our family keep organized through this challenging time. Whether it be as simple as a grocery store run to make sure our house is always stocked with basic supplies and nourishments, to managing my Mom’s schedule (health, physical activity and beauty appointments), to attending lectures to learn more about Parkinson and Alzheimer’s diseases so she can better understand and treat my Mom. She has been a positive light onto our family as she has held our hands through a difficult time and helped us find ways to better cope. Anita has helped our family create a daily log sheet to be filled out by all caregivers who take care of my Mom, as well as a manual that helps serve as the guideline so that all caregivers are on the same page. As my Mom’s condition is degenerative and changes occur often, she has helped our family prepare and tackle new obstacles as they arise (always being proactive). She serves as my Mom’s personal shopper often buying fashionable clothing so when my Mom is out and about she always looks trendy and beautiful! She cares so much about her clients and preserving their dignity. Having Anita’s support during this difficult time has been a blessing!

Anita has worked with my mom for 3 months, now. It seems like she has been a member of our family forever. Mom is 89, a tough, independent, outspoken woman, who lives alone in her home.  What Anita does: she performs activities that a loving daughter would if she lived in the same town as mom:  takes mom to doc apt and asks questions of doc, keeps household appointments straight, manages moms meds,(picks them up at the pharmacy and fills the weekly container)  gets groceries, buys clothes, cleans the cat box, (she took the cat to the vet, she's a saint.!) light kitchen duty, reminds mom about eating breakfast and a zillion other tasks that just need to be taken care of.

Anita transitioned very quickly and while she genuinely cares about mom's well-being, remains effective in getting things done - her big heart does not get in the way of her being able to  stand her ground in a non-confrontational manner.   She is reliable, organized and alert to a quickly changing situation: does not need to be told every step to take.  She is a self-starter who asks appropriate questions and provides concise feedback (text or email) every time she interacts with mom.   She gracefully manages mom's 5 children and mom's 92 year old boyfriend as it relates to mom's safety  and health.

I hired Anita to serve as a companion for my 94-year old mother. My mother had proven herself to be difficult at times, based on the response of two previous companions, both of whom left rather abruptly. Anita earned her trust, navigated the very difficult task of maintaining my mother's trust while also being attentive to all of my concerns. We had occasion to observe Anita's way with my mother, and she showed tremendous sensitivity to my mother's needs and handled her very carefully, respectfully and effectively. I would have been pleased to have Anita serve as my mother's companion all the way until the end of her life, but my mother's decline prompted us to move her to an assisted living community across the country geographically close to us. Anita proved invaluable during the preparation for the move, which was very difficult for my mother. I cannot imagine that the move would have been possible were it not for Anita's expert help. Highly, highly recommended.

Anita has been the answer to our prayers. My mother is 88 and is very independent but really needed help and all 5 of her kids live and hour and a half away! She checks in on mom , takes her to Dr's appointments (so we get the the real story on her health issues) and makes sure her medicines are always filled as well as her refrigerator. She has enabled us to keep her in her home and safe! We love Anita and I don't know what we would do without her!!!